Refund Policy Last updated: February 12, 2026

At Goldsun, we aim to provide high-quality digital services. This Refund Policy outlines when refunds may be granted.

Eligibility for Refunds

Refunds may be issued if:

• The service has not yet started

• A technical or administrative error caused an incorrect charge

Non-Refundable Situations

Refunds will not be provided if:

• Work has already begun

• The service has been completed or delivered

• Delays are caused by the customer

Partial Refunds

In certain cases, a partial refund may be issued based on:

• The amount of work completed

• Costs already incurred

Refund Request Process

To request a refund, contact us at:

• Email: goldsun8686@gmail.com

• Phone: 773-977-3862

Please include:

• Your name

• Order or invoice number

• Reason for the refund request

Refund requests must be submitted within 7 days of payment.

Processing Time

Approved refunds will be processed within 5–10 business days to the original payment method.